True or False: Deborah Mills-Scofield argues that business in the 21st century should focus more on outputs than outcomes.

Deborah Mills-Scofield emphasizes the importance of outcomes over mere outputs in the context of 21st-century business practices. This perspective reflects a shift in focus from quantitative measures, such as the volume of products produced or services delivered (outputs), to qualitative measures that assess the impact and effectiveness of those products and services on stakeholders, such as customers, society, and the environment (outcomes).

In modern business contexts, success is increasingly evaluated based on how well companies create value, build relationships, and contribute to broader societal goals rather than simply how much they produce. This aligns with evolving consumer expectations and a growing emphasis on corporate social responsibility, where businesses are urged to consider the long-term implications of their actions rather than short-term performance metrics.

This understanding highlights the shifting priorities in business decision-making where sustainable and meaningful impacts are valued over traditional measures of output.