True or False: Organizations should focus only on stakeholders who support them during a crisis.

The statement that organizations should focus only on stakeholders who support them during a crisis is false. During a crisis, it's crucial for organizations to engage with all stakeholders, including those who may be critical or unsupportive, because stakeholders can significantly influence public perception and the overall impact of the crisis on the organization.

Focusing solely on supportive stakeholders can lead to a narrow view of the situation, causing the organization to miss vital feedback and the opportunity to address concerns raised by dissenting stakeholders. This inclusivity can help in building trust, ensuring transparency, and fostering a sense of community and collaboration. Additionally, ignoring critical voices might lead to further escalation of the crisis, as those stakeholders may feel alienated or unheard.

It is important to acknowledge and communicate with all stakeholders, as this balanced approach can help mitigate the crisis and reinforce the organization’s commitment to accountability and openness.